Privacy Policy

We prioritize your privacy and are dedicated to safeguarding it, as outlined in this privacy policy ("Policy"). This Policy details the types of personal information we may collect from you or that you may provide when you visit the kchlaser.com website ("Website"), use the "KCH Laser" mobile application ("Mobile Application"), or engage with any of our related products and services (collectively, "Services"). It also explains our practices for collecting, using, maintaining, protecting, and disclosing that personal information, as well as your rights regarding the use of your personal information and how you can access and update it.

This Policy forms a legally binding agreement between you ("User", "you", or "your") and KCH LASER LLC, doing business as kchlaser.com ("kchlaser.com", "we", "us", or "our"). If you are representing a business or legal entity, you affirm that you have the authority to bind such entity to this agreement, making "User", "you", or "your" applicable to that entity. If you lack such authority, or if you disagree with this Policy's terms, you must not accept this agreement and are therefore prohibited from using the Services. By accessing and utilizing the Services, you confirm that you have read, understood, and consent to the terms outlined in this Policy. This Policy does not extend to the practices of companies we do not own or control, or to individuals we do not employ or manage.

Automatic Information Collection

When you visit the Website or use the Mobile Application, our servers automatically log information sent by your browser or device. This data may include your device’s IP address, location, browser type, operating system, language preferences, referring web pages, pages visited, time spent on pages, search queries, access times, and other statistics. This information is used solely to identify potential abuse and compile statistical data on website usage and traffic. This aggregated data does not personally identify users.

Personal Information Collection

Access to our Services does not require you to disclose personal information unless you choose to use specific features. If you engage with certain Services' features, you might be asked to provide personal information such as your name and email address.

We collect information you provide directly to us when you create an account, make a purchase, or fill out any forms on the Services. This may include:

  • Account details like username and password
  • Contact information such as email address and phone number
  • Basic personal details like your name and country of residence
  • Payment details for processing transactions
  • Geolocation data
  • Any other information you choose to provide

We may also collect information about you from other sources, such as social media platforms, public databases, and our partners, which could include demographic details, device information, and online behavioral data.

You have the option not to provide personal information; however, withholding this information may prevent you from engaging in certain Services.

Children's Privacy

We do not knowingly collect personal information from children under 18. If you believe a child under 18 has provided us with personal information, please contact us to have the data removed.

Use and Processing of Collected Information

We act as both data controller and processor, depending on the context of the personal information collected. Our use of collected information includes managing user accounts, processing orders, delivering services, enhancing user experience, and communicating with you, among other purposes detailed within this Policy.

Data Security

We take reasonable precautions to protect personal information from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. Despite these efforts, no method of transmission over the internet or electronic storage is completely secure.

Data Retention

We retain personal information as long as necessary to provide the Services requested, comply with legal obligations, resolve disputes, and enforce our agreements.

California Privacy Rights

California residents have specific rights regarding their personal information under the California Consumer Privacy Act (CCPA). This includes the rights to request access to or deletion of their personal information and to opt-out of certain data practices.

Your Rights and Choices

You have the right to access, correct, or delete your personal information held by us. You can manage your information through your account settings or by contacting us directly.

Changes to This Policy

We reserve the right to update this Policy at any time. Changes will take effect immediately upon their posting on the Website. We will notify you of any significant changes to our privacy practices.

Acceptance of This Policy

By using the Services, you signify your acceptance of this Policy. If you do not agree with the terms, please do not access or use our Services.

Contacting Us

For any questions or concerns about this Policy or our privacy practices, please contact us at:

support@kchlaser.com

Your privacy rights are important to us, and we are committed to protecting your personal information and ensuring your experience with our Services is secure and satisfying.